Privacy policy

Privacy Policy — JaOcCo (RISC-V8)

Our imagination, your identity
Last updated: March 2026

1. Data Controller

JaOcCo Spicher — Controller: Benoît Spicher
Bodelenweg 56, 3172 Niderwangen, Switzerland
📩 hello@jaocco.com

2. Data Processed

Identity and contact data (name, address, email, phone number if provided).
Order and delivery data (products, amounts, addresses, tracking).
Payment data (processed by payment providers; JaOcCo does not store card numbers).
Communications (customer support), marketing preferences.
Technical data (cookies, session identifiers, analytics, advertising pixels).

3. Purposes and Legal Bases

Contract performance: order processing, on-demand production, delivery, customer support.
Legitimate interest: website improvement, fraud prevention, aggregated statistics, security.
Legal obligations: accounting, warranty, retention.
Consent: newsletter, non-essential cookies, personalized advertising.

4. Recipients and Processors

E-commerce platform (Shopify), on-demand production service providers, payment providers (e.g., Stripe, PayPal), carriers, analytics providers (e.g., Google Analytics) and advertising partners (e.g., Meta, Google).

Data processing agreements compliant with the GDPR, the Swiss nFADP, and the UK GDPR are in place where required.

5. International Data Transfers

When data is transferred outside Switzerland or the EU/EEA:

use of adequacy decisions or standard contractual clauses;
for the United Kingdom, application of mechanisms recognized under the UK GDPR;
implementation of appropriate technical and organizational measures (encryption, access control).

6. Retention Periods

Order data: time necessary for performance + legal accounting obligations (up to 10 years).
Marketing data: until consent is withdrawn.
Technical logs: limited duration necessary for security.

7. Your Rights and Supervisory Authorities

Switzerland / EU / United Kingdom
Rights of access, rectification, erasure, restriction, objection, and data portability (GDPR / UK GDPR) and equivalent rights under the Swiss nFADP.
You may withdraw consent at any time.

Exercise your rights: 📩 hello@jaocco.com

Authorities:

Switzerland: Federal Data Protection and Information Commissioner (FDPIC).
EU: competent national authority.
United Kingdom: Information Commissioner’s Office (ICO).

8. Region-Specific Rights

United States (California — CPRA/CCPA)

California residents have the right to access, delete, correct, and opt out of the “sale or sharing” of personal data for targeted advertising purposes.
JaOcCo respects the Global Privacy Control (GPC) signal where applicable.

Canada (PIPEDA)

In accordance with PIPEDA, you have the right to access and correct your personal data, as well as to be informed about cross-border data transfers.
Complaints may be submitted to the Office of the Privacy Commissioner of Canada (OPC).

9. Security

Appropriate technical and organizational measures: encryption in transit, access control, data minimization, logical separation.

10. Cookies

Cookie categories, retention periods, and consent management are described in the applicable Cookie Policy (including opt-out options).

11. SMS Marketing Program

If you choose to subscribe to JaOcCo SMS communications, we collect your phone number in order to send you:

order confirmations and delivery updates;
promotional messages related to JaOcCo collections;
abandoned cart reminders.

Message frequency may vary depending on your activity and ongoing campaigns.

You may unsubscribe at any time by replying STOP to a received message.
For assistance, you may reply HELP or contact 📩 hello@jaocco.com.

Message and data rates may apply depending on your mobile carrier.

12. Abandoned Cart SMS

The JaOcCo website uses cookies and similar technologies to track items added to your shopping cart, including when you leave the site without completing your purchase.

This information may be used to determine whether a cart has been abandoned and, if applicable, to send an SMS reminder if you have provided your consent.